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How to set up Livestorm

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Authentication

Livestorm uses API key authentication:
  1. Log in to your Livestorm account
  2. Navigate to Settings → Integrations → API
  3. Generate or copy your API key
  4. Paste the API key in Cargo when connecting

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Livestorm data models

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Fetch people

Pull all people (registrants and attendees) from your Livestorm account. Features:
  • Incremental sync (only new/updated people)
  • Minimum 30-minute sync interval
  • Unifies contacts by email
Data includes:
  • Email address
  • First name, last name
  • Registration status
  • Attendance data
  • Custom field responses
Use cases:
  • Sync webinar registrants to your CRM
  • Trigger follow-up workflows based on registration
  • Build segments of webinar attendees

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Fetch events

Pull all events (webinars) from your Livestorm account. Features:
  • Incremental sync
  • Minimum 30-minute sync interval
Data includes:
  • Event name and slug
  • Event status
  • Scheduled date/time
  • Event settings
Use case: Track webinar performance and sync event metadata.

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Fetch sessions

Pull all sessions (individual webinar occurrences) from Livestorm. Features:
  • Incremental sync
  • Minimum 30-minute sync interval
Data includes:
  • Session date/time
  • Session status
  • Attendee count
  • Duration
Use case: Track session-level attendance and engagement.

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Response data

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People data includes:

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Events data includes:

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Best practices

  • Use incremental sync to capture new registrants quickly
  • Segment attendees vs. no-shows for different follow-up
  • Capture custom field data for lead qualification
  • Sync before webinar for sales prep, after for follow-up
  • Combine with enrichment to complete attendee profiles